jlber Privacy Policy
At jlber, your privacy matters. This policy explains what personal data we collect from Filipino players, how we use it, and the steps we take to keep it safe on our online gaming platform.
1. Information We Collect
When you register and use the jlber platform, we collect several categories of personal information necessary to operate the service securely and fairly. Understanding what data we gather helps you make informed decisions about your account and your experience on our platform.
- Account Information: Full name, date of birth, email address, mobile number, and username provided during registration. This information is used to verify your identity, manage your account, and comply with applicable regulations in the Philippines.
- Device and Browser Data: IP address, browser type and version, operating system, device model, screen resolution, and session timestamps. This technical data helps us detect suspicious activity, optimize platform performance, and ensure compatibility across mobile and desktop devices used by Filipino players.
- Payment Information: Philippine Peso (PHP) transaction records including deposit amounts, withdrawal requests, GCash account identifiers, Maya wallet references, and local bank transfer details. We do not store full bank account numbers or card numbers directly — payment credentials are handled by our secure payment partners.
- Usage and Activity Data: Games played, bet amounts, session duration, pages visited, features accessed, and in-platform interactions. This data helps us personalize your experience and identify any unusual usage patterns that may indicate account misuse or problem gaming behavior.
- Cookie and Tracking Data: Cookies, local storage entries, and similar tracking technologies are used to maintain session state, remember preferences, and analyze aggregate traffic patterns. Full details are provided in Section 3 of this policy.
2. How We Use Your Data
jlber uses the personal information we collect strictly for the purposes described in this policy. We do not sell your personal data to third parties, and we do not use your information for purposes that conflict with the reason it was originally collected. Every use of your data is tied to providing you with a safe, fair, and enjoyable gaming experience on the jlber platform in the Philippines.
The primary purposes for which we process your data include: operating and managing your player account; verifying your identity and age in accordance with applicable Philippine law; processing deposits and withdrawal requests in Philippine Peso; providing customer support and resolving disputes; detecting and preventing fraud, money laundering, collusion, and other prohibited activities; improving platform features, game offerings, and overall user experience; and sending you important account-related notifications such as transaction confirmations, security alerts, and updates to this Privacy Policy. We may also use anonymized, aggregated data for internal analytics to understand how players use jlber and to make product decisions. This aggregated data cannot be used to identify any individual player and is never shared in a form that would reveal your personal details.
We process your data on the following legal bases: performance of a contract (to provide you with the jlber service you signed up for); compliance with legal obligations (such as anti-money laundering and age verification requirements); legitimate interests (such as fraud prevention and platform security); and, where required, your explicit consent. You may withdraw consent at any time where consent is the stated basis for processing, though this may affect your ability to use certain features of the platform.
3. Cookies and Tracking Technologies
jlber uses cookies and similar technologies — including local storage, session tokens, and pixel tags — to make the platform function correctly and to understand how players interact with it. Cookies are small data files stored on your device by your browser when you visit our website. They are essential to features like keeping you logged in, remembering your language and display preferences, and maintaining a secure session while you play.
We use the following categories of cookies on the jlber platform. Strictly necessary cookies are required for the platform to operate and cannot be disabled — they handle authentication, session management, and security functions. Functional cookies remember your preferences such as display settings and last-visited game categories, improving your experience without requiring you to reconfigure settings each visit. Analytics cookies collect anonymous, aggregated data about how players navigate the platform — which pages are visited most, how long sessions last, and where players drop off — helping us make the platform better. We do not use third-party advertising cookies or cross-site behavioral tracking cookies on the jlber platform.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent the platform from functioning correctly, and you may be unable to log in or place bets. For mobile users accessing jlber on Android or iOS devices in the Philippines, your device's browser privacy settings also apply. By continuing to use the jlber platform after being presented with this policy, you acknowledge our use of cookies as described here.
4. Data Storage and Security
jlber stores player data on secure servers with access controls, encryption, and regular security reviews. All data transmitted between your device and the jlber platform is protected using industry-standard Transport Layer Security (TLS) encryption, ensuring that your account credentials, payment references, and personal details are not exposed during transmission. We apply the principle of data minimization — we only store what is necessary for the purposes described in this policy, and we regularly review our data holdings to remove information that is no longer needed.
Access to personal data within jlber is restricted to authorized personnel who require it to perform their job functions, such as customer support, fraud prevention, and compliance teams. All staff with access to player data are subject to confidentiality obligations and receive regular training on data handling best practices. We conduct periodic security assessments of our systems, and any identified vulnerabilities are addressed promptly. In the event of a data security incident that poses a risk to your rights, jlber will notify affected players and relevant authorities within the timeframes required under applicable Philippine data protection laws.
We retain your personal data for as long as your account is active and for a reasonable period thereafter to fulfill legal, regulatory, or accounting obligations. When data is no longer required, it is securely deleted or anonymized. If you request account closure, your identifiable personal data will be removed from active systems subject to any mandatory retention periods that apply under Philippine law, including those related to financial transaction records.
5. Sharing Data with Third Parties
jlber does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We only share your data with carefully selected service providers and partners who help us operate the platform, and only to the extent necessary for those specific purposes. All third parties who receive your data are required to handle it in accordance with applicable data protection standards and to use it solely for the purpose for which it was shared.
The categories of third parties with whom we may share your data include: payment processors such as GCash, Maya, and Philippine banking partners, who receive transaction references and account identifiers necessary to process your PHP deposits and withdrawals; identity verification providers who assist with age and identity checks as required by Philippine regulatory requirements; fraud detection and security services that analyze behavioral signals to identify suspicious activity; and regulatory and law enforcement authorities in cases where we are legally required to disclose information, such as in response to a lawful government order or as part of an anti-money laundering investigation. We do not share your data with game providers or third-party advertisers in a way that would allow them to identify you personally. If a third-party partner relationship changes in a way that affects how your data is handled, we will update this policy and notify players accordingly.
6. Your Rights as a Player
As a player registered on the jlber platform, you have a number of rights in relation to your personal data. These rights are available to all Filipino players and can be exercised by contacting our support team through the in-platform support channel after logging in to your account. jlber will respond to all valid data rights requests within a reasonable timeframe and in accordance with applicable Philippine data protection law.
- Right to Access: You can request a copy of the personal data we hold about you. We will provide this information in a clear and readable format, covering the categories of data held, the purposes for which it is processed, and how long it is retained.
- Right to Correction: If any personal data we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update basic profile information directly from your account settings, or contact support for assistance with more sensitive fields.
- Right to Deletion: You may request that we delete your personal data. We will honor deletion requests subject to any legal or regulatory obligations that require us to retain certain data, such as financial transaction records mandated under Philippine law.
- Right to Restrict Processing: In certain circumstances, you can ask us to limit how we use your data — for example, if you dispute the accuracy of the data or object to a particular processing activity, we may pause that use while the matter is reviewed.
- Right to Object: Where we process your data based on legitimate interests, you have the right to object. We will review your objection and cease processing unless we have compelling legitimate grounds that override your interests.
7. Protection of Minors and Policy Updates
The jlber platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. During registration, all players are required to confirm they meet the minimum age requirement, and jlber reserves the right to request government-issued identification to verify age at any point. If we discover that personal data belonging to a minor has been collected — whether through misrepresentation or error — we will immediately delete that data, close the associated account, and take any further action required under Philippine law. Parents and guardians who believe their child may have accessed or registered on the jlber platform are encouraged to contact our support team immediately so we can investigate and act without delay.
jlber may update this Privacy Policy from time to time to reflect changes in our practices, platform features, legal requirements, or regulatory guidance applicable in the Philippines. When we make material changes, we will publish the revised policy on this page with an updated effective date. For significant changes that affect your rights or how we use your data, we will also provide notice through in-platform announcements or other reasonable communication methods. We encourage you to review this page periodically to stay informed. Your continued use of the jlber platform after any update to this policy constitutes your acknowledgment and acceptance of the revised terms. If you have questions about any changes or about this Privacy Policy in general, please reach out to our support team through the in-platform support channel, or visit our FAQ page for common questions. You can also review our Terms and Conditions and Responsible Gaming pages for more information about how we operate the platform with your safety and privacy in mind.
Questions About Your Privacy?
Our support team is available through the in-platform support channel to help with any privacy-related questions, data access requests, or account concerns. You can also visit our FAQ page for quick answers about how jlber handles player data. Ready to get started on the Philippines' most player-focused online gaming platform?